and its list of rules for email. The Charter's rules deal with the fact that it's becoming more and more difficult for all of us to handle the email we receive. You can check all the information about the Charter on the EMAILCHARTER.org site, but here's a summary for you:
1. Respect Recipients' Time. Think about the time it will take the recipient to open, read, and respond to your email.
2. Short or Slow is not Rude. Emails are not for detailed responses. Emails are for short, to-the-point messages. Notes to parents, colleagues, and students, for example, should be no more than five sentences and content should not be controversial, personal, or adversarial. Use email to parents to request a conference, request help with a class project, etc.
3. Celebrate Clarity. Make sure the subject reflects the topic. In the body of the email, "Use crisp, muddle-free sentences." Fancy fonts, colors, flashing animations, along with digital slang, poor spelling and grammar aren't often appreciated.
4. Quash Open-Ended Questions. If you ask questions in an email, make sure the answers can be brief and easy to answer. For more detail, you should think about conferencing or telephoning.
5. Slash Surplus cc's. Think about which people should get a copy. Don't Reply All unless you know all will appreciate the email.
6. Tighten the Thread. Going back and forth through emails usually isn't a good idea. More than 3 emails in a thread may be overdoing it.
7. Attack Attachments. If the text in an attachment is only a few sentences, put the text in the email, not in an attachment. Avoid "graphics as logos" and signatures as attachments. For other attachments, think first before sending.
8. Give the Gifts: EOM NNTR. If the message can fit in the subject line, type it there and follow it with EOM, which means end of message. Then the person won't have to take the time to open the email. If you don't need a response to your email, end it with NNTR, which means there's no need to respond.
9. Cut Countless Responses. Don't feel you have to reply or thank people for their email. Reply only as necessary. Here's an example from the Charter. "Thanks for your note. I'm in" does not need you to reply "Great."
10. Disconnect. Don't overuse email.
We need to find ways to help ourselves, colleagues, and students to begin to follow at least some of these rules. Introducing the rules of the Charter, however, must be done gently, for we don't want to hurt the feelings of those who have written long emails, sent unwanted attachments, felt it only polite to reply that a note was appreciated, or thought their colorful fonts were attractive.
(The EMAIL CHARTER rules deal specifically with time considerations, but other rules for any type of digital communication should be addressed with your students. We'll tackle those in our next column on email.)